Customer Survey

We want you to know that we appreciate the opportunity to have served as your insurance agent. We care about our customers and the quality of service we provide. Most of all, we take servicing your insurance needs very seriously.

It would be helpful to us if you answered a few short questions. Your answers will be kept in strict confidence.

Your email address:   (required)
Did our agency live up to your expectations?	Yes   No
Did we offer a comprehensive policy at competitive pricing?	Yes   No
If you have suffered a loss, did you have a satisfactory claims experience?	Yes   No
Was our website easy to navigate?	Yes   No
Was your interaction with Account Managers/ Representatives and/or Receptionist friendly?	Yes   No
Did you have any other service issues?	Yes   No
Were phone messages returned in a timely manner, or by the close of the business day?	Yes   No
If you answered no to any of the above questions, please explain what happened in the space provided below:
Additional Comments
Phonetic spelling (mp3)
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